Freight broker replacement brief

MercuryGate / Infios TM alternative for freight brokers

ARK can be an Infios Transportation Management alternative for a bounded U.S. brokerage operation. It is not positioned to replace global multimodal optimization, multi-currency execution, or tightly connected order and warehouse suites.

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Current public positioning

Start with the product category and operating model

Infios states that MercuryGate TMS is now Infios Transportation Management, with the same proven capabilities. Its current product page emphasizes multimodal planning, global transportation, rate optimization, visibility, risk, analytics, and connections to order and warehouse execution.

Read Infios Transportation Management product page

Keep on the shortlist

MercuryGate / Infios TM may remain the better fit when

You need complex global multimodal planning, multiple currencies, or shipper transportation optimization.
Transportation is connected to Infios order, warehouse, or broader supply-chain execution products.
Your enterprise configuration and integrations carry requirements beyond U.S. brokerage operations.

Replacement signal

ARK deserves the next proof session when

Your system-of-record requirement is primarily U.S. freight brokerage execution.
You want clear broker workflows without enterprise planning and suite administration you do not use.
Your critical provider stack aligns with ARK’s documented integrations and can be proven load by load.

Replacement brief

Four requirements to settle before shortlisting ARK

A replacement decision starts with the work the current platform owns. Keep, reconnect, or retire each dependency before treating ARK as the future system of record.

Primary operating model

Current dependency

Infios TM targets multimodal transportation across regions and industries, including complex shipper and 3PL networks.

ARK proof gate

ARK targets freight brokers managing customer, carrier, load, tracking, document, billing, and reporting work.

Classify every requirement as brokerage-critical, enterprise-shared, or no longer needed.

Planning and optimization

Current dependency

Infios promotes rate optimization, multimodal planning, shipment optimization, and global KPI analysis.

ARK proof gate

ARK focuses on broker execution and operational control rather than global transport optimization.

Do not switch until every optimization output your team depends on has a replacement or retirement decision.

Suite dependencies

Current dependency

Infios positions transportation as part of a modular execution suite connected to order and warehouse management.

ARK proof gate

ARK is a standalone broker TMS with provider integrations for the operating workflows it supports.

Trace order creation, warehouse events, tendering, status, settlement, and analytics across system boundaries.

Implementation surface

Current dependency

Enterprise, global, and multimodal configuration can create a large migration surface.

ARK proof gate

ARK can be evaluated through a bounded broker workflow with separately scoped migrations and custom integrations.

Build a smallest viable brokerage scope and reject inherited requirements that no owner can justify.

Commercial scope

Compare the written operating cost

Remove inherited enterprise requirements only when an accountable owner confirms they are unnecessary. Quote remaining modes, business units, integrations, data, reporting, services, and contract obligations on both sides.

Users, volume, modes, and business units
Implementation, data, training, and support
Provider, API, EDI, and integration access
Term, renewal, cancellation, and price changes

Pricing and packaging can change. Use current written offers from ARK and MercuryGate / Infios TM as the commercial source of truth.

Proof questions

Put the same workload in both demos

01Primary operating modelClassify every requirement as brokerage-critical, enterprise-shared, or no longer needed.
02Planning and optimizationDo not switch until every optimization output your team depends on has a replacement or retirement decision.
03Suite dependenciesTrace order creation, warehouse events, tendering, status, settlement, and analytics across system boundaries.
04Implementation surfaceBuild a smallest viable brokerage scope and reject inherited requirements that no owner can justify.

ARK evidence

Inspect the workflows behind the shortlist

Truckstop posting lifecycle RMIS carrier evidence QuickBooks Online handoff Shipment tracking workflow

Alternative FAQ

Questions to settle before replacing MercuryGate / Infios TM

Is ARK TMS a MercuryGate / Infios TM alternative?

When should a brokerage keep MercuryGate / Infios TM on the shortlist?

You need complex global multimodal planning, multiple currencies, or shipper transportation optimization. Transportation is connected to Infios order, warehouse, or broader supply-chain execution products. Your enterprise configuration and integrations carry requirements beyond U.S. brokerage operations.

What makes ARK worth a proof session?

Your system-of-record requirement is primarily U.S. freight brokerage execution. You want clear broker workflows without enterprise planning and suite administration you do not use. Your critical provider stack aligns with ARK’s documented integrations and can be proven load by load.

How should a team price a move away from MercuryGate / Infios TM?

Build the shortlist

Decide whether ARK belongs beside MercuryGate / Infios TM

Bring the replacement requirements, provider list, current commercial scope, and one representative load. If ARK passes the fit screen, use the migration guide to plan execution.

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