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Freight broker migration guide

Switch from TMS.ai / Rose Rocket to ARK TMS

Rose Rocket now operates as TMS.ai and positions the product as an AI-native, configurable TMS for brokers, carriers, and 3PLs, with unlimited users, no-code workflows, AI agents, and a published full-service platform price. ARK TMS is a strong alternative for brokerages that want a more bounded broker operating system and prefer to validate supported workflows and integrations directly rather than carry a highly customized platform forward.

Current public positioning

Start with the platform you actually use

TMS.ai, the operating brand of Rose Rocket, emphasizes core infrastructure, transportation logic, end-user customization, automations, AI agents, and one transparent unlimited-user price. Its pricing page describes a full-service platform with a 90-day go-live and an enterprise tier.

Read TMS.ai / Rose Rocket platform pricing and rollout details

TMS.ai / Rose Rocket may remain the better fit when

  • Your team relies on TMS.ai or Rose Rocket custom boards, no-code workflows, AI agents, or unlimited-user packaging.
  • You operate a carrier, broker, or 3PL model that benefits from a highly configurable shared platform.
  • The published full-service implementation and enterprise options match your operating strategy.

ARK deserves the next proof session when

  • Your brokerage wants a focused load-to-invoice system with less platform configuration to own.
  • You prioritize ARK’s documented Truckstop, RMIS, tracking, document, and QuickBooks Online paths.
  • You want current seat pricing and a representative broker proof workflow before committing to migration.

Fit and proof

TMS.ai / Rose Rocket and ARK: what to verify

This is an evaluation framework, not a feature-count scorecard. Current contracts, plans, configurations, and integrations can change what either system supports.

Decision areaTMS.ai / Rose RocketARK TMSAcceptance test
Configuration modelTMS.ai promotes custom fields, custom boards, no-code workflows, automations, and adaptable transportation logic.ARK provides opinionated brokerage workflows with organization settings, permissions, providers, and operational views.List every TMS.ai or Rose Rocket customization and identify the business outcome, not just its screen location.
AI-assisted workTMS.ai markets AI agents for order, pricing, dispatch, tracking, and onboarding-related work.ARK’s value case should be evaluated on the supported live workflow, regardless of whether a task uses AI.Measure accuracy, review steps, exception handling, and labor on the same shipment set.
Pricing and rolloutTMS.ai publishes an unlimited-user full-service starting price and describes a 90-day go-live.ARK publishes a configured seat price and scopes migration, custom integration, and rollout timing separately.Compare three-year cost using real users, implementation, services, integrations, and contract terms.
Broker operating flowTMS.ai serves brokers, carriers, and 3PLs with configurable transportation workflows.ARK centers freight brokerage load, carrier, tracking, document, billing, reporting, and accounting work.Run the same quote, carrier coverage, exception, delivery, invoice, and bill scenario.

Evaluation plan

Prove the switch with one representative load

Use the same people, source records, and acceptance criteria in both systems. A guided demo is useful; a completed workflow is stronger evidence.

  1. 1

    Define the test

    Choose a real lane, customer, carrier profile, document set, and accounting path.

  2. 2

    Create the load

    Enter or import the order, assign ownership, and confirm the operational fields.

  3. 3

    Source the carrier

    Test the load-board, carrier, rate, safety, and confirmation steps you actually use.

  4. 4

    Run execution

    Validate statuses, tracking, exceptions, documents, and team handoffs.

  5. 5

    Close the loop

    Generate the billing records and reconcile the supported accounting handoff.

Migration sequence

Move from TMS.ai / Rose Rocket without guessing at cutover

Confirm export rights, archive requirements, open-load ownership, provider credentials, and acceptance criteria before the prior system changes.

  1. 1

    Export the TMS.ai / Rose Rocket configuration inventory

    Record custom fields, boards, views, automations, workflows, templates, roles, portals, and enabled AI agents.

  2. 2

    Map business outcomes to ARK

    For each customization, decide whether ARK covers the outcome natively, needs configuration, requires integration, or will retire it.

  3. 3

    Preserve training and exception knowledge

    Document the human review points, overrides, and workarounds around automated or AI-assisted tasks.

  4. 4

    Rebuild connections and portals

    Reauthorize providers and validate the customer, carrier, driver, accounting, and API experiences that remain required.

  5. 5

    Compare live work, not demos

    Use representative loads and record time, errors, handoffs, exceptions, documents, and financial reconciliation.

Data scope

Export before access changes

  • Orders, loads, routes, stops, customers, carriers, drivers, and status history
  • Custom fields, boards, views, workflows, automations, roles, and templates
  • AI-agent inputs, review points, overrides, and exception outcomes
  • Customer and carrier portal behavior, notifications, shared links, and documents
  • Integrations, API consumers, accounting mappings, reports, and audit data

Cutover controls

Name each risk and owner

  • Copying custom fields without understanding the workflow they enforce
  • Losing human review controls around AI-assisted actions
  • Comparing per-seat and unlimited-user pricing without implementation and service scope
  • Changing external portal behavior without customer or carrier acceptance testing

Migration FAQ

Questions to settle before leaving TMS.ai / Rose Rocket

How do ARK TMS and TMS.ai / Rose Rocket differ?

TMS.ai currently emphasizes an AI-native, highly configurable platform with unlimited users and no-code workflows. ARK emphasizes a focused broker operating system and specific provider workflows. The better fit depends on how much platform customization your team wants to own.

What TMS.ai or Rose Rocket configuration needs to be documented before switching?

Capture custom fields, boards, workflows, automations, roles, templates, portals, integrations, and AI-agent review rules. For each item, write the business decision it supports so the migration does not become a screen-for-screen rebuild.

Is ARK always less expensive than TMS.ai?

No blanket claim is appropriate. TMS.ai and ARK use different published billing models and implementation approaches. Compare the same team, services, migration work, integrations, support, contract term, and expected growth using current written quotes.

Prove the fit

Test ARK against your TMS.ai / Rose Rocket workflow

Bring one representative load, the integration list, required exports, and the people who own each handoff. Leave with documented fit, gaps, and next steps.

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