ARK TMS × RMIS
ARK TMS’s RMIS integration supports carrier invitations, manual sync for existing carriers, and ongoing compliance monitoring. Teams can review provider-supplied certification, safety and authority, insurance, contacts, agreements, W-9, and document data in ARK. Enabling RMIS onboarding also enables automatic Delta sync for monitored carrier updates.
Carrier lifecycle
Preview an invitation by DOT or MC/MX. Manual sync separately accepts RMIS ID, DOT, or MC/MX for a known carrier.
Use the invitation flow for a new RMIS carrier, or manual sync for a carrier already onboarded in RMIS.
Inspect certification, safety, authority, insurance, contacts, agreements, W-9, and available documents in ARK.
Use manual sync for an immediate check; enabling RMIS onboarding also enables automatic Delta sync for monitored updates.
Use current carrier approval and safety context in the ARK carrier workflow before assignment.
Provider record
ARK preserves provider context without implying that every RMIS carrier returns every field or document.
| Carrier area | What ARK can surface | Update path |
|---|---|---|
| Identity and certification | RMIS ID, DOT, MC/MX, certification status, reasons, notes, and status date | Invite, manual sync, or automatic Delta sync |
| Safety and authority | DOT testing, SMS safety, authority, operating status, and provider findings | Manual or automatic Delta sync |
| Insurance | Provider-supplied coverage status, dates, limits, policy, insurer, producer, and certificate references | Manual or automatic Delta sync |
| Business record | Contacts, self-reported profile, equipment, operations, payment, and factoring data when supplied | Manual or automatic Delta sync |
| Agreements and W-9 | Agreement metadata, signed W-9 data, and associated files when available | Manual or automatic sync; files when available |
| Documents | Insurance certificates and supported W-9, agreement, and generic document files | When RMIS supplies a valid reference and retrieval is enabled |
Onboarding
Invitation preview accepts DOT or MC/MX and first attempts to sync an existing RMIS carrier. If RMIS cannot return the expanded carrier record, the invitation flow can continue to send an invite.
For a carrier known to exist in RMIS, the separate manual-sync flow accepts RMIS ID, DOT, or MC/MX identity. ARK checks provider and local identities to avoid silently joining an ambiguous carrier record.
Carrier evidence
ARK surfaces RMIS certification status and reasons alongside normalized compliance, insurance, safety, and authority views. Carrier teams can inspect provider-specific details, including coverage rows, contacts, agreements, W-9 data, and available documents without reducing them to a single badge.
The fields shown depend on the carrier record returned by RMIS. Missing provider data remains missing rather than being inferred, and ARK keeps source context with the synced evidence.
Ongoing monitoring
Enabling RMIS onboarding also enables automatic sync. ARK can poll RMIS Delta data and process monitored carrier changes in the background. Document files are retrieved only when RMIS supplies a valid reference and retrieval is enabled.
Manual sync remains available when the team needs an immediate check before approval or dispatch. Last-sync context helps distinguish a current provider result from a carrier record that needs another review.
Connected workflow
RMIS supports the carrier decision while Truckstop supports load distribution. The Truckstop partner hub shows how both live connections lead into ARK dispatch, configured tracking, invoicing, and supported QuickBooks Online sync.
Interactive example
Choose a path or review stage to see the accepted identifiers and resulting carrier context.
Example carrier
Sample dataInvitation preview accepts DOT or MC/MX. This example returns no existing RMIS carrier, so the invitation form remains the next path.
RMIS preview
Carrier lookup completed
This sample no-match result makes the invitation path available.
Example data illustrates the workflow. No RMIS action is sent.
Requirements
Gather the organization’s RMIS Client ID and API password.
An ARK administrator saves the credentials and turns on RMIS onboarding in Integration Settings.
Only one carrier onboarding provider can be active at a time; enabling RMIS disables other onboarding actions.
Compare one carrier’s certification, compliance, insurance, and available documents in ARK with RMIS.
Verified workflow
Onboarding
Preview, invite, or sync
Preview an invitation by DOT or MC/MX, or manually sync a known RMIS carrier.
Monitoring
Manual + automatic Delta
Manual sync provides an on-demand check while automatic Delta sync processes monitored changes after RMIS onboarding is enabled.
FAQ
Yes. ARK can preview and invite a carrier through RMIS, and it provides a separate manual-sync flow for existing RMIS carriers. Invitation preview accepts DOT or MC/MX. Manual sync accepts RMIS ID, DOT, or MC/MX.
When supplied by RMIS, ARK can show certification, compliance findings, safety and authority, insurance coverage, contacts, agreements, W-9 data, operational profile details, payment and factoring context, and available documents. Availability varies by carrier, the RMIS response, and whether document retrieval is enabled.
Yes. When an administrator enables RMIS onboarding, ARK also enables automatic Delta sync for monitored carrier updates. Manual sync remains available for an immediate check before approval or dispatch.
ARK brings current carrier approval and safety context into its carrier workflow before assignment. Users can open the carrier record for the detailed RMIS certification, compliance, insurance, safety, authority, and document evidence available from the provider.
ARK can retrieve RMIS certificate, W-9, agreement, and generic document files when RMIS supplies a valid reference and retrieval is enabled for the organization.
An ARK administrator needs the organization’s RMIS Client ID and API password, then enables RMIS onboarding in Integration Settings. Only one carrier onboarding provider can be active at a time.
Yes. Search by RMIS ID, DOT, or MC/MX number and run a manual sync. If duplicate local carriers match the same provider identity, resolve that conflict before retrying so ARK does not attach evidence to the wrong carrier.
RMIS carrier workflow
Review how RMIS invitation, manual sync, provider evidence, and automatic monitoring fit into carrier operations.