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ARK TMS

Freight broker migration guide

Switch from MercuryGate / Infios TM to ARK TMS

MercuryGate TMS is now Infios Transportation Management. Infios publicly positions the product for complex moves across modes, geographies, currencies, and industries, within a broader supply-chain execution suite. ARK TMS is a sharper fit when a U.S. freight brokerage wants a dedicated broker operating system without carrying global shipper optimization requirements into the implementation.

Current public positioning

Start with the platform you actually use

Infios states that MercuryGate TMS is now Infios Transportation Management, with the same proven capabilities. Its current product page emphasizes multimodal planning, global transportation, rate optimization, visibility, risk, analytics, and connections to order and warehouse execution.

Read Infios Transportation Management product page

MercuryGate / Infios TM may remain the better fit when

  • You need complex global multimodal planning, multiple currencies, or shipper transportation optimization.
  • Transportation is connected to Infios order, warehouse, or broader supply-chain execution products.
  • Your enterprise configuration and integrations carry requirements beyond U.S. brokerage operations.

ARK deserves the next proof session when

  • Your system-of-record requirement is primarily U.S. freight brokerage execution.
  • You want clear broker workflows without enterprise planning and suite administration you do not use.
  • Your critical provider stack aligns with ARK’s documented integrations and can be proven load by load.

Fit and proof

MercuryGate / Infios TM and ARK: what to verify

This is an evaluation framework, not a feature-count scorecard. Current contracts, plans, configurations, and integrations can change what either system supports.

Decision areaMercuryGate / Infios TMARK TMSAcceptance test
Primary operating modelInfios TM targets multimodal transportation across regions and industries, including complex shipper and 3PL networks.ARK targets freight brokers managing customer, carrier, load, tracking, document, billing, and reporting work.Classify every requirement as brokerage-critical, enterprise-shared, or no longer needed.
Planning and optimizationInfios promotes rate optimization, multimodal planning, shipment optimization, and global KPI analysis.ARK focuses on broker execution and operational control rather than global transport optimization.Do not switch until every optimization output your team depends on has a replacement or retirement decision.
Suite dependenciesInfios positions transportation as part of a modular execution suite connected to order and warehouse management.ARK is a standalone broker TMS with provider integrations for the operating workflows it supports.Trace order creation, warehouse events, tendering, status, settlement, and analytics across system boundaries.
Implementation surfaceEnterprise, global, and multimodal configuration can create a large migration surface.ARK can be evaluated through a bounded broker workflow with separately scoped migrations and custom integrations.Build a smallest viable brokerage scope and reject inherited requirements that no owner can justify.

Evaluation plan

Prove the switch with one representative load

Use the same people, source records, and acceptance criteria in both systems. A guided demo is useful; a completed workflow is stronger evidence.

  1. 1

    Define the test

    Choose a real lane, customer, carrier profile, document set, and accounting path.

  2. 2

    Create the load

    Enter or import the order, assign ownership, and confirm the operational fields.

  3. 3

    Source the carrier

    Test the load-board, carrier, rate, safety, and confirmation steps you actually use.

  4. 4

    Run execution

    Validate statuses, tracking, exceptions, documents, and team handoffs.

  5. 5

    Close the loop

    Generate the billing records and reconcile the supported accounting handoff.

Migration sequence

Move from MercuryGate / Infios TM without guessing at cutover

Confirm export rights, archive requirements, open-load ownership, provider credentials, and acceptance criteria before the prior system changes.

  1. 1

    Resolve MercuryGate and Infios naming

    Inventory contracts, environments, documentation, integrations, and exports under both the legacy and current product names.

  2. 2

    Partition enterprise requirements

    Separate freight-broker execution from shipper, global, warehouse, order, optimization, and multi-currency workflows.

  3. 3

    Model orders, shipments, and legs

    Map the Infios object model to ARK loads, stops, customers, carriers, charges, documents, and status history.

  4. 4

    Design the integration transition

    Sequence order intake, EDI, providers, accounting, analytics, and downstream consumers with explicit ownership.

  5. 5

    Pilot one representative business unit

    Choose a bounded U.S. brokerage flow with enough complexity to expose gaps before a wider rollout.

Data scope

Export before access changes

  • Orders, shipments, legs, stops, modes, charges, tenders, and status events
  • Customers, carriers, facilities, contacts, currencies, and business units
  • Rate tables, routing rules, optimization inputs, and exception rules
  • EDI maps, API interfaces, order and warehouse dependencies, and BI feeds
  • Documents, audit history, user permissions, and retention requirements

Cutover controls

Name each risk and owner

  • Treating “MercuryGate” and “Infios TM” as separate products in the migration inventory
  • Dropping multimodal, currency, or optimization requirements because they are not visible on a normal truckload
  • Breaking order or warehouse integrations that feed transportation
  • Forcing all enterprise history into the operational TMS instead of designing an archive

Migration FAQ

Questions to settle before leaving MercuryGate / Infios TM

Is MercuryGate still the current product name?

Infios states that MercuryGate TMS is now Infios Transportation Management. Use both names while discovering contracts, files, integrations, and internal documentation so legacy references are not missed.

Is ARK TMS a fit for every Infios Transportation Management customer?

No. ARK is aimed at freight brokerage operations. Organizations that require global multimodal optimization, multi-currency execution, or close integration with order and warehouse suites may be better served by an enterprise platform unless those needs sit outside the migrating business unit.

What is the safest first phase for an Infios-to-ARK migration?

Start with a bounded U.S. brokerage operation, a known customer set, representative freight, and a controlled integration list. Preserve the enterprise source systems until order intake, status, documents, billing, and reporting reconcile.

Prove the fit

Test ARK against your MercuryGate / Infios TM workflow

Bring one representative load, the integration list, required exports, and the people who own each handoff. Leave with documented fit, gaps, and next steps.

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