Skip to content

Freight broker TMS comparison

ARK TMS vs MercuryGate / Infios TM

MercuryGate TMS is now Infios Transportation Management, an enterprise platform for multimodal and global transportation execution. ARK is the more focused option when the actual requirement is a U.S. freight-broker operating system rather than global planning and supply-chain-suite scope.

Current public positioning

Start with the product category and operating model

Infios states that MercuryGate TMS is now Infios Transportation Management, with the same proven capabilities. Its current product page emphasizes multimodal planning, global transportation, rate optimization, visibility, risk, analytics, and connections to order and warehouse execution.

Read Infios Transportation Management product page

Tradeoff

MercuryGate / Infios TM may remain the better fit when

  • You need complex global multimodal planning, multiple currencies, or shipper transportation optimization.
  • Transportation is connected to Infios order, warehouse, or broader supply-chain execution products.
  • Your enterprise configuration and integrations carry requirements beyond U.S. brokerage operations.

ARK fit

ARK deserves the next proof session when

  • Your system-of-record requirement is primarily U.S. freight brokerage execution.
  • You want clear broker workflows without enterprise planning and suite administration you do not use.
  • Your critical provider stack aligns with ARK’s documented integrations and can be proven load by load.

Side-by-side evaluation

ARK TMS and MercuryGate / Infios TM: fit, tradeoffs, and proof

This is a buyer evaluation framework, not a feature-count scorecard. Current plans, contracts, configurations, integrations, and business models determine what either system must prove.

Decision areaMercuryGate / Infios TMARK TMSAcceptance test
Primary operating modelInfios TM targets multimodal transportation across regions and industries, including complex shipper and 3PL networks.ARK targets freight brokers managing customer, carrier, load, tracking, document, billing, and reporting work.Classify every requirement as brokerage-critical, enterprise-shared, or no longer needed.
Planning and optimizationInfios promotes rate optimization, multimodal planning, shipment optimization, and global KPI analysis.ARK focuses on broker execution and operational control rather than global transport optimization.Do not switch until every optimization output your team depends on has a replacement or retirement decision.
Suite dependenciesInfios positions transportation as part of a modular execution suite connected to order and warehouse management.ARK is a standalone broker TMS with provider integrations for the operating workflows it supports.Trace order creation, warehouse events, tendering, status, settlement, and analytics across system boundaries.
Implementation surfaceEnterprise, global, and multimodal configuration can create a large migration surface.ARK can be evaluated through a bounded broker workflow with separately scoped migrations and custom integrations.Build a smallest viable brokerage scope and reject inherited requirements that no owner can justify.

Commercial scope

Compare the written operating cost

Compare the smallest justified business scope. Infios pricing and implementation can reflect modes, regions, optimization, order or warehouse connections, analytics, and enterprise services that a brokerage-only ARK evaluation may not require.

  • Users, volume, modes, and business units
  • Implementation, data, training, and support
  • Provider, API, EDI, and integration access
  • Term, renewal, cancellation, and price changes

Pricing and packaging can change. Use current written offers from ARK and MercuryGate / Infios TM as the commercial source of truth.

Proof questions

Put the same workload in both demos

  1. 01Primary operating modelClassify every requirement as brokerage-critical, enterprise-shared, or no longer needed.
  2. 02Planning and optimizationDo not switch until every optimization output your team depends on has a replacement or retirement decision.
  3. 03Suite dependenciesTrace order creation, warehouse events, tendering, status, settlement, and analytics across system boundaries.
  4. 04Implementation surfaceBuild a smallest viable brokerage scope and reject inherited requirements that no owner can justify.

Comparison FAQ

Questions buyers ask about ARK and MercuryGate / Infios TM

What is the main difference between ARK TMS and MercuryGate / Infios TM?

MercuryGate TMS is now Infios Transportation Management, an enterprise platform for multimodal and global transportation execution. ARK is the more focused option when the actual requirement is a U.S. freight-broker operating system rather than global planning and supply-chain-suite scope.

How should a brokerage compare ARK and MercuryGate / Infios TM pricing?

Compare the smallest justified business scope. Infios pricing and implementation can reflect modes, regions, optimization, order or warehouse connections, analytics, and enterprise services that a brokerage-only ARK evaluation may not require.

When may MercuryGate / Infios TM be the better fit?

You need complex global multimodal planning, multiple currencies, or shipper transportation optimization. Transportation is connected to Infios order, warehouse, or broader supply-chain execution products. Your enterprise configuration and integrations carry requirements beyond U.S. brokerage operations.

What should a freight broker test before choosing a TMS?

Run one representative load from order entry and carrier selection through tracking, documents, customer billing, carrier payable, accounting handoff, and reporting. Record prerequisites, exceptions, owners, and commercial scope.

Prove the fit

Test ARK against your MercuryGate / Infios TM workflow

Bring one representative load, required integrations, current commercial scope, and the people who own each handoff. Leave with documented fit, gaps, and next steps.

Book a Demo