Help Center

Find setup guides and daily workflow references for ARK TMS.

Start here

1. Getting Started: set up your workspace and move your first load.
2. Dashboard Overview: learn the main navigation and daily work areas.
3. Organization Settings: confirm company, team, billing, document, and workflow defaults.
4. Users and Permissions: add users and align access with each role.

Run freight

• Dashboard Overview
• Load Management
• Spot Quotes
• Load Tracking
• ARK Tracking for Drivers
• Load Documents

Manage records

• Customers
• Carriers
• People
• Locations
• Compliance

Bill and report

• Billing and Payments
• Reports
• Audit Reports

Configure and support

• Organization Settings
• Team Settings
• Users and Permissions
• Integrations
• Troubleshooting

Common tasks

• Set up a new workspace: Getting Started
• Create your first load: Creating Loads
• Create multiple similar loads: Creating Loads
• Add a customer: Adding Customers
• Onboard a carrier: Carrier Onboarding
• Prepare a delivered load for billing: Billing and Payments
• Resolve a blocked invoice or settlement: Troubleshooting
• Review missing access: Permissions
• Set up teams: Team Settings

How to use these docs

Use search for a page name, status, field, or action. Use the left navigation to move between related workflows.