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Freight broker migration guide

Switch from LoadOps by Optym to ARK TMS

LoadOps by Optym is a carrier TMS. Its official materials focus on full-truckload fleets, driver schedules, dispatch, ELD data, documents, factoring, and per-driver pricing. ARK TMS is for freight brokerages. The two products solve different operating jobs. A switch makes sense when a company is moving its brokerage operation, not when it still needs a system to dispatch owned or leased trucks and drivers.

Book a DemoReview the evaluation plan

Current public positioning

Start with the platform you actually use

LoadOps markets planning, execution, tracking, driver communication, document capture, factoring handoff, load-board access, and dispatch visibility for carriers. Its help center describes the ideal customer as a full-truckload carrier with roughly 5 to 500 trucks.

Read LoadOps carrier TMS

LoadOps by Optym may remain the better fit when

  • You run an asset-based carrier and need driver, truck, ELD, dispatch, utilization, factoring, and settlement workflows.
  • Per-driver pricing and LoadOps load-board or fleet integrations fit the operation.
  • Your primary revenue comes from hauling freight rather than brokering loads to third-party carriers.

ARK deserves the next proof session when

  • You run a freight brokerage and need customer, carrier, margin, document, billing, and reporting workflows.
  • The brokerage is separating from an asset-based operation and needs its own system of record.
  • You can keep carrier dispatch in LoadOps or another carrier TMS while broker loads move to ARK.

Fit and proof

LoadOps by Optym and ARK: what to verify

This is an evaluation framework, not a feature-count scorecard. Current contracts, plans, configurations, and integrations can change what either system supports.

Decision areaLoadOps by OptymARK TMSAcceptance test
Primary customerLoadOps is positioned to full-truckload carriers operating drivers and equipment.ARK is positioned to freight brokerages buying capacity from third-party carriers.Classify each load as asset, brokerage, co-brokered, or shared before choosing a destination.
Dispatch resourcesLoadOps emphasizes driver schedules, locations, HOS data, utilization, gaps, and assignments.ARK manages broker carrier assignment and shipment execution, not fleet HOS or asset utilization.Name the future system for drivers, tractors, trailers, ELD, HOS, maintenance, and dispatch.
Load economicsCarrier economics center on load revenue, driver and equipment utilization, settlements, fuel, and factoring.Broker economics center on customer revenue, carrier cost, gross margin, receivables, and payables.Reconcile one asset load and one broker load separately; do not combine their financial models.
Commercial modelLoadOps publishes per-driver monthly and annual pricing with volume discounts.ARK’s standard checkout is priced per user seat.Price dispatchers, back-office users, drivers, integrations, provider contracts, and both operating systems.

Evaluation plan

Prove the switch with one representative load

Use the same people, source records, and acceptance criteria in both systems. A guided demo is useful; a completed workflow is stronger evidence.

  1. 1

    Define the test

    Choose a real lane, customer, carrier profile, document set, and accounting path.

  2. 2

    Create the load

    Enter or import the order, assign ownership, and confirm the operational fields.

  3. 3

    Source the carrier

    Test the load-board, carrier, rate, safety, and confirmation steps you actually use.

  4. 4

    Run execution

    Validate statuses, tracking, exceptions, documents, and team handoffs.

  5. 5

    Close the loop

    Generate the billing records and reconcile the supported accounting handoff.

Migration sequence

Move from LoadOps by Optym without guessing at cutover

Confirm export rights, archive requirements, open-load ownership, provider credentials, and acceptance criteria before the prior system changes.

  1. 1

    Split brokerage and carrier books of business

    Identify legal entities, customers, loads, revenue, costs, carriers, drivers, assets, and documents for each operation.

  2. 2

    Choose the fleet destination

    Retain LoadOps or select another carrier TMS for dispatch, ELD, HOS, equipment, factoring, and driver workflows.

  3. 3

    Create broker master data

    Prepare shipper customers, third-party carriers, contacts, locations, rates, insurance context, and accounting identifiers.

  4. 4

    Design shared-company handoffs

    Define how a carrier and brokerage share capacity, load offers, documents, invoices, bills, and status without duplicate ownership.

  5. 5

    Pilot pure brokerage freight

    Start with loads moved entirely by third-party carriers before testing intercompany or asset-backed exceptions.

Data scope

Export before access changes

  • Brokerage customers, third-party carriers, open broker loads, rates, documents, invoices, and bills
  • Carrier customers, drivers, trucks, trailers, ELD, HOS, dispatch, utilization, settlements, and factoring data
  • Loads that cross carrier and brokerage entities, including intercompany financial treatment
  • Load-board, telematics, factoring, fuel, accounting, tracking, and document integrations
  • Legal entities, users, permissions, tax, payment, and audit requirements

Cutover controls

Name each risk and owner

  • Replacing a carrier TMS with a broker TMS while fleet operations still need a home
  • Mixing asset and brokerage revenue, cost, margin, and settlement rules
  • Duplicating loads across systems without one authoritative owner
  • Comparing per-driver and per-seat prices without pricing both sides of a hybrid company

ARK evidence

Inspect the workflow behind the pitch

Truckstop posting workflowRMIS carrier evidence workflowQuickBooks Online accounting workflowShipment tracking workflow

Migration FAQ

Questions to settle before leaving LoadOps by Optym

Is ARK TMS a LoadOps replacement for trucking companies?

No. ARK is built for freight brokerages. LoadOps is positioned as a carrier TMS with driver, equipment, ELD, dispatch, utilization, document, and factoring workflows. Asset-based carriers should retain a carrier operations system.

Can a hybrid carrier-broker use LoadOps and ARK together?

A hybrid company can use separate carrier and broker systems if legal entities, load ownership, capacity handoffs, customer billing, carrier payables, documents, and accounting are clearly designed. Verify any desired technical integration separately.

What data should move from LoadOps into ARK?

Move brokerage-owned customers, third-party carriers, open broker loads, relevant history, documents, invoices, bills, and identifiers. Driver, vehicle, HOS, fleet dispatch, settlement, and factoring data generally belongs in the retained carrier system.

Prove the fit

Test ARK against your LoadOps by Optym workflow

Bring one representative load, the integration list, required exports, and the people who own each handoff. Leave with documented fit, gaps, and next steps.

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