Payment Terms

Payment terms define when customer invoices and carrier payments are due.

Customer payment terms

Customer terms control invoice due dates, receivables timing, aging, and cash flow. Use terms that match your customer agreement.

Carrier payment terms

Carrier terms control payable due dates, settlement timing, cash flow, and payment review. Terms may include standard days, quick pay options, and discounts.

Managing terms

1. Open Settings.
2. Go to Payment Terms.
3. Add or edit terms.
4. Save the term.
5. Apply it to customer or carrier records.
6. Review billing queues after changing key terms.

Due date recalculation

Some teams recalculate carrier due dates when payments move to Ready. Use this when your team wants the due date based on readiness rather than the original delivered date.

Best practices

• Keep term names clear.
• Avoid duplicate terms with the same meaning.
• Confirm quick pay discounts before use.
• Review terms before changing active customer or carrier records.
• Check aging and cash flow after major term changes.
• Confirm due dates before invoice, settlement, ACH/Nacha, or payment exports.