Factoring

Factoring workflows help route receivables or carrier payments through the correct factoring company when applicable.

Invoice remit profiles

Invoice remit profiles control where customer invoices and billing packets route. Admins can manage standard, factoring, subsidiary, or other remit destinations in Organization Settings.

Use the organization default for normal billing. Set a customer default when that customer should usually use a specific remit profile. Choose a different Remit to profile during billing packet creation when one invoice needs an override.

Factoring remit profiles can send billing packet emails to the remit profile email instead of the customer billing email. The chosen profile is locked to the invoice when the billing packet is created, so later profile edits do not change historical invoices.

Customer factoring

Use customer factoring when receivables are handled by a factoring partner. Confirm invoice routing, billing packet requirements, status, remittance details, and payment expectations before marking an invoice factored or paid.

Carrier factoring

Use carrier factoring when a carrier assigns payment to a factoring company. Confirm factoring company name, remit contact, address, payment instructions, and payment method before releasing payment.

Setup checklist

• Confirm whether factoring applies to the customer or carrier.
• Enter factoring company details.
• Confirm remit email and address.
• Confirm payment instructions.
• Confirm required documents and proof of delivery.
• Confirm who should receive payment.
• Review before first invoice or payment.

Common issues

• Missing factoring company name
• Remit email is incorrect
• Payment routed to carrier instead of factor
• Factoring status used before documents are ready
• Invoice or settlement marked paid before the factoring payment is confirmed

Reconciliation

Use factoring records, invoice status, settlement status, payment date, and exported totals to reconcile factored receivables or payables. Resolve mismatched remit details before sending billing packets or releasing payment.